We want you to be happy with your purchase. If you receive an item that is faulty, damaged, or incorrect, please contact us as soon as possible so we can make it right.

For change-of-mind purchases, items must be unused, unworn, unwashed and in their original packaging. For hygiene reasons, socks that have been worn or removed from their sealed packaging cannot be returned or exchanged.

Approved refunds will be returned to the original payment method. Original shipping costs are non-refundable unless the item is faulty or we made an error with your order.

Nothing in this policy limits your rights under the Australian Consumer Law.